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technical support

For merseysite clients

If you have any technical support queries, please contact our technical support staff on

support@merseysite.co.uk

Please quote the domain your query is regarding. Furthermore, please provide the following details, if applicable:

  • Has the fault produced any error codes?
  • What are the symptoms of the fault you are experiencing?
  • What operating system do you use? i.e. Windows 98, MAC OS
  • What internet/email software - browser, email client etc - are you using?
  • Did you implement any system changes or install any programs prior to the fault occurring?