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technical support

For merseysite clients

If you have any technical support queries, please contact our technical support staff on


Please quote the domain your query is regarding. Furthermore, please provide the following details, if applicable:

  • Has the fault produced any error codes?
  • What are the symptoms of the fault you are experiencing?
  • What operating system do you use? i.e. Windows 98, MAC OS
  • What internet/email software - browser, email client etc - are you using?
  • Did you implement any system changes or install any programs prior to the fault occurring?